At Tessara, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it secure when you visit our website, place an order, contact us, or interact with our services.

By accessing or using the Tessara website, you acknowledge and agree to the practices described in this Privacy Policy.

Who We Are

Tessara Fashion
Address: MEI Layout, Bagalagunte, Bangalore-560073
Email: orders@tessara.co.in
Phone & WhatsApp: +91 9164057924

2. Information We Collect

When you place an order, contact us, or use our website, we may collect:

Personal Information

  • Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address

Order Information

  • Products purchased
  • Order history
  • Payment status
  • Shipping information
  • Return and exchange information

Website Information

  • IP address
  • Browser information
  • Device information
  • Website activity and usage data

3. Why We Collect Your Information

We collect your information to:

  • Process and fulfil orders
  • Deliver products to you
  • Provide customer support
  • Process returns, exchanges, and refunds
  • Send order confirmations and shipping updates
  • Verify transactions and prevent fraud
  • Improve our website and services
  • Communicate with you regarding your orders
  • Inform you about new launches, offers, events, and collections

4. Marketing Communications

If you provide your contact information, we may send:

  • Email updates
  • WhatsApp messages
  • SMS communications
  • Promotional offers
  • Product launch announcements
  • Event invitations

You may unsubscribe from our marketing communications at any time by contacting us or by using the unsubscribe option provided in our communications.

Please note that you will continue to receive essential communications related to your orders, purchases, payments, and account, even if you choose to opt out of marketing messages.

5. Payment Information

Payments made through the Tessara website are securely processed through trusted third-party payment providers.

Tessara does not store your complete credit/debit card details, banking information, or payment credentials on our servers.

6. Information Sharing

We may share necessary personal information with trusted service providers who assist us in operating our business, processing payments, delivering orders, providing customer support, managing our website, and communicating with customers.

We do not sell, rent, or trade your personal information to third parties.

7. Reviews, Testimonials & Customer Photos

Customers may voluntarily submit reviews, testimonials, feedback, photographs, or other content related to their experience with Tessara.

By submitting such content, you grant Tessara permission to use, reproduce, and display it for marketing, promotional, social media, or website purposes, where permitted by law.

We will make reasonable efforts to respect your privacy and will not knowingly publish personal information beyond what you have voluntarily provided.

Changes to This Privacy Policy

Tessara may update or revise this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal and regulatory requirements.

Any changes or updates will be posted on this page and will become effective upon publication. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.